CMG Support

We strive to providing a consistent level of excellence when it comes to supporting you.

Withdraw Funds

CMG offers a wide variety of secure method to pull funds from live trading account.

CMG ensures that your funds are processed and sent back to you efficiently. For all withdrawal requests, please login to your personal client portal then make the request upon successful login. All withdrawal requests must be made within your personal client portal.

Fast & Secure Channels

CMG enables clients to withdraw funds quickly and with ease. Login to the secure client portal to withdraw your funds.

If you have not made a withdrawal before, please note:

  • All requests will be processed within 1-2 business days upon receipt.

  • CMG unfortunately cannot guarantee same day receipt of funds, as processing times are subject to the receiving bank processes outside of our control

    (International Transfers may take between 2 – 5 days)

  • The corresponding account we make payment to must be in the same name as your CMG account (third-party remittances are not permitted in accordance with Anti-Money Laundering / Counter-Terrorism Financing law)

  • CMG may require additional information to prove that a beneficiary account is under your name

  • There may be unforeseen circumstances whereby withdrawal times may be longer.

  • Any transfer fees charged by our banking institution are passed onto the Client.

For International bank wire withdrawals, please note:

  • We can only cover fees that we see. For international bank wire transfers, your bank may charge you a receiving fee, this non-transactional fee is your responsibility, please check with your bank if you are unsure.

  • For all International bank wire transfers CMG will require Proof of Identity and Proof of Source of Funds before processing

Bank Wire Transfer

Traditional Bank Transfer Transaction

Credit or Debit Card

Visa or MasterCard. Instant Funding 24/7

Skrill (Moneybookers)

e-Wallet Online Payment Solution. Instant Funding 24/7

C-Link Solution

e-Wallet Online Payment Solution. Instant Funding 24/7

CoinZoom

Cryptocurrency Payment Solution. Instant Transfer

Finrax

Cryptocurrency Payment Solution. Instant Funding 24/7

China UnionPay

e-Wallet Online Payment Solution. Instant Funding 24/7

B2B Transfer

Transfer funds from your existing broker, 2-3 Business Days

Manage your account online

The CMG Client Portal makes it easy and convenient to access your trading account online, letting you manage everything from payment preferences to personal settings to leverage levels.

Transferring from another broker?

We have made it easy to directly transfer your trading account funds from your current broker to your CMG account. Simply use the form below and we’ll take care of the rest!

  1. Ensure that both your CMG account and other broker account have the same account names.

  2. Download the Broker Transfer Form here.

  3. Scan and send the form to support@cmgau.com – and to your current broker’s support desk.

Choose your preferred currency

CMG accounts give you the funding option from a range of currencies, including the most popular USD. Once your account is set up, you’ll have access to your payment preferences through our online Client Portal.

Important information about payments

  • Incoming Payments
    To reduce the time taken for a deposit to reach your trading account, please submit all deposit requests from within the CMG Secure Client Portal. This ensures we are aware of your incoming payment and can apply the funds at the earliest opportunity. Please note: not all payment options are available in all countries – please log into the Secure Client Portal to view the payment options are available to you.

  • Third Party Deposits and Withdrawals
    CMG does not accept payments from third parties. Please ensure all deposits into your trading account come from an account in your name. Payments received from Joint Accounts will be accepted if the trading account holder is one of the parties to the joint account.

    In the event we suspect third-party funding has occurred, we reserve the right to return the funds to the remitter and retain the balance in your account, pending verification of proof of identity and the source of funds before processing. In the absence of verification, we reserve the right to retain the balance in your account and you will not be permitted to withdraw the balance of your account.

    CMG does not process withdrawals to third parties. All requests of this nature will be cancelled.

  • Regulatory Requirements
    CMG/AxiCorp is required by statutory anti-money laundering and counter terrorism financing obligations to report any activity by an individual, company or trust that could be construed as suspicious to the relevant authority.

  • Bank Fees*
    CMG does not charge any fees for deposits or withdrawals, for any payment method. However, please be aware that you may incur fees on payments to and from some international banking institutions and that CMG accepts no responsibility for any such bank fees. Please also note that your bank may view a payment to CMG as a cash advance and bill you according to your cash advance rules.

  • Funding without trading
    If there is sufficient evidence that deposits made are not for trading purposes, CMG reserves the right to pass on the deposit fees at the time of withdrawal.

  • Credit Cards & Neteller*
    CMG does not charge any fees for the first $50,000 USD deposited each month. If you exceed this monthly Fee Free Limit, CMG reserves the right to pass on your Neteller and Credit card transaction fees. If you have further questions, please contact your account manager.

  • Note: CMG accepts no liability if a client is unable to deposit funds due to technical issues and clients should always make sure they have excess funds in their account to allow for any adverse move in financial markets. Restrictions prohibit CMG from accepting third-party payments. All funds must come from a bank account in the same name as the name of your CMG trading account. Joint bank account payments are accepted as long as your name is one of the parties in the joint bank account.

Open your account. Trade within minutes.

Start your trading journey with a trusted, regulated, multi-award winning broker.

  • AxiTrader Limited
    Suite 305, Griffith Corporate Centre
    1510, Beachmont, Kingstown
    St. Vincent and the Grenadines

  • P: +61 2 4036 3165
    E: support@cmgau.com

  • CMG
    (BCN 25417 BC 2019)

  • Trading name of AxiTrader Limited
    (Business Company Number 25417 BC 2019)

Risk Warning: CMG is a trading name of AxiTrader Limited (CMG), which is incorporated in St Vincent and the Grenadines, number 25417 BC 2019 by the Registrar of International Business Companies, and registered by the Financial Services Authority, and whose address is Suite 305, Griffith Corporate Centre, PO Box 1510, Beachmont Kingstown, St Vincent and the Grenadines. AxiTrader Limited is 100% owned by AxiCorp Financial Services Pty Ltd, a company incorporated in Australia (ACN 127 606 348). Over-the-counter derivatives are complex instruments and come with a high risk of losing substantially more than your initial investment rapidly due to leverage. You should consider whether you understand how over-the-counter derivatives work and whether you can afford to take the high level of risk to your capital. Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors. When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset. CMG is not a financial adviser and all services are provided on an execution only basis. Information is of a general nature only and does not consider your financial objectives, needs or personal circumstances.

All clients: Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any CMG products or services and obtain independent professional advice as necessary.

Cryptocurrencies like Bitcoin are extremely volatile and can move or jump in price with no apparent reason due to lack of liquidity and ad hoc news. There is little or no fundamental reasoning behind its pricing and as such trading CFDs in Bitcoin pose a significant risk to Retail Clients. While CMG only quotes Bitcoin during the week, it can trade over the weekend, meaning there could be a significant price change between Friday and Monday. It should only therefore be traded by those clients with sufficient experience to understand that they risk losing all their investment, or more, in a short period of time, and only a very small part of their portfolio should be used.